Where can I purchase Steam n’ Mash potatoes?
Steam n’ Mash potatoes are available at grocery stores nationwide.

How many varieties of Steam n’ Mash potatoes are available?
Steam n’ Mash potatoes are available in four delicious varieties: Cut Russet Potatoes, Garlic Seasoned Potatoes, Three-Cheese Potatoes, and Cut Sweet Potatoes.

Who can I call if I have questions about Steam n’ Mash potatoes?
Please call Heinz North America consumer affairs at 1-800-892-2401, during normal business hours Monday – Friday.

How long do I microwave Steam n’ Mash potatoes?
Microwave times vary by variety of Steam n Mash. See our cooking prep instructions for more information by variety.

Can I prepare half a bag of Steam n’ Mash potatoes?
Yes! To prepare half a bag of Steam n’ Mash Cut Russet Potatoes or Cut Sweet Potatoes, please follow these directions:

Steam n’ Mash Cut Russet Potatoes – Half-bag preparation instructions:

1. POUR ½ contents of bag (2 ½ cups) into a medium microwave-safe bowl and COVER.
2. MICROWAVE on HIGH for 6 minutes, stirring halfway through.
3. Let stand for 2 minutes. ADD 1/3 cup milk and 1 tablespoon butter, then mash to desired smoothness.

Can I cook more than one bag of Steam n’ Mash potatoes at a time?
If you would like to make more than one bag of Steam n’ Mash Cut Russet Potatoes or Cut Sweet Potatoes at a time, please follow these directions:

Steam n’ Mash Cut Russet Potatoes – Two bag preparation instructions:

1. POUR contents of both bags into large microwave-safe bowl and COVER.
2. MICROWAVE on HIGH for 18 minutes, STIRRING every 4 1/2 minutes.
3. Let stand 2 minutes.
4. ADD 1/3 cup milk, 4 Tbsp butter, then mash to desired smoothness.

Should the Steam n’ Mash bag inflate while microwaving?
During cooking, the bag will slowly inflate. Steam will be released through small vents in the bag.

Should I poke holes in the Steam n’ Mash bag before cooking?
Do not cut or puncture the bag prior to microwaving Steam n’ Mash potatoes.
Our packaging has special vents in the bag that allow steam to escape during the
cooking process.

I accidentally opened the bag before microwaving! What should I do?
No Problem! You can cook Steam n' Mash potatoes in a microwave safe bowl. See our alternate cook preparations.

How do I store leftover Steam n’ Mash potatoes?
Just like any leftovers, any Steam n’ Mash leftovers should be promptly refrigerated.

How do I reheat leftover Steam n’ Mash potatoes?
Reheat leftover Steam n’ Mash potatoes just like any other leftover mashed potatoes. We recommend reheating in the microwave, adding milk or butter as needed for creaminess.

My potatoes were cold after I mashed them, what can I do?
Here are a few suggestions for hotter mashed potatoes:

1. Preheat the butter and milk before you add them to the potatoes
2. Confirm you have a 1200W microwave; if your microwave is less than 1200W, increase cooking time accordingly, adding 30 seconds at a time until the potatoes are hot.
3. Ensure that you are letting the potatoes sit for 2 minutes before removing from the microwave and mashing.

I like my mashed potatoes smooth and creamy – what can I do?
Steam n’ Mash potatoes are fully customizable, so you can make the potatoes thick, thin, smooth or clumpy, you decide. For smoother or creamier potatoes:

I like my mashed potatoes thick and chunky – what can I do?
Steam n’ Mash potatoes are fully customizable, so you can make the potatoes thick, thin, smooth or clumpy, you decide. For thicker potatoes:

Is it safe to microwave in the bag?
Yes! Our packaging is FDA approved to be safe for food preparation.

Does the Ore-Ida Steam n’ Mash packaging contain BPA (Bisphenol A)?
No. Our bags are not made with any materials that contain Bisphenol A (BPA).

Are the potatoes in Steam n’ Mash potatoes pre-cooked?
Where can I get nutrition information about Steam n’ Mash potatoes?
Does Steam n’ Mash potatoes contain any food allergens?
Are these products Kosher?
Can I use Steam n’ Mash potatoes in recipes?

Are the potatoes in Steam n’ Mash potatoes pre-cooked?
Steam n’ Mash potatoes contain partially cooked potatoes. For safety and quality, please fully cook the potatoes as directed on the package.

Where can I get nutrition information about Steam n’ Mash potatoes?
See our products section for complete information.

Does Steam n’ Mash potatoes contain any food allergens?

Are these products Kosher?
Steam n’ Mash potatoes are not yet certified Kosher; however, all ingredients used are Kosher.

Can I use Steam n’ Mash potatoes in recipes?
Absolutely! Please see our recipe section for ideas.